Skip to content

Frequently asked questions

Straight answers before you decide.

If the practical details are not clear enough here, bring the question to the consultation. RGTutors should not expect a family to commit on assumptions.

01Who is RGTutors for?

The current service is designed for GCSE students in England who want online maths support, and for parents looking for a clear, approachable tutoring process.

02What does ‘Russell Group tutor’ mean here?

It describes a tutor who studies at a Russell Group university. RGTutors is independent: no Russell Group university endorses, operates or is affiliated with the service. University attendance is one part of a profile, not proof that a tutor is the right fit for every student.

03Is the first consultation really free?

Yes. The initial 15-minute conversation is free. It is a chance for the parent, student and RGTutors to discuss needs and fit; it is not a full lesson.

04Which subjects do you currently offer?

The active student practice experience is focused on GCSE maths, including Foundation and Higher content. RGTutors should only advertise additional subjects once genuine tutor coverage is confirmed.

05How is a tutor chosen?

RGTutors uses the consultation to understand the student's level, goals, availability and preferred way of working, then makes the assignment manually.

06How much is a lesson?

The genuine lesson price has not yet been supplied for publication. RGTutors must confirm the fee in writing before asking a family to book or pay.

07When does a student receive an account?

Accounts are issued directly by RGTutors rather than through public self-registration. The sign-in details should be treated as temporary access credentials and kept private.

08Do you guarantee a grade?

No. Tutoring can provide explanation, structure and practice, but it cannot honestly guarantee a particular grade or result.

09What should I do if I have a safeguarding concern?

Use the dedicated safeguarding contact shown on the safeguarding page. If someone is in immediate danger, contact the emergency services.